Consider the case at the end of Chapter 8, entitled ‘The implementation of Lean Production’ and respond to the following items:
Analyze the reactions of the employees as an example of
Psychological resistance
Political resistance
Cultural resistance
Do you think some explanations are more plausible than others to explain the resistance in this case? Explain why or why not.
Based on your analysis, what recommendations would you give to the senior managers and the line managers?
Hint: Though this case appears at the end of chapter 8, chapter 9 and related course content will be most helpful in analyzing this case.
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