First, check the uploaded file that I uploaded to see the Letter example on both good news
and bad news.
Second, Guidelines are Use Times Roman Numeral, Courier New, or Arial.
Left justify letter and use 1-inch margin.
When writing good news, remember to use the direct approach; however, when
writing bad news, use the indirect approach.
Use correct headings (must be single-spaced):
Sender’s address
Date
Recipient’s address
Letter must be single-spaced; leave a space between each paragraph.
Do not indent paragraphs.
Include complimentary close and signature block. You’re welcome to use the
existing signature in the sample formatted letter.