recommendation letter

PROFESSIONAL SUMMARY
Motivated pharmacy team member dedicated to helping pharmacists and customers with high-quality support. Minimize delays and maintain customer satisfaction by efficiently managing prescription dispensing and retail product sales.
SKILLS
Interpersonal Skills Empathy
EXPERIENCE
Lead Certified Pharmacy Technician CVS | Saint Petersburg, FL
Time Management Critical Thinking
Teamwork
Task prioritization
February 2013 – Current
Adapted quickly to new technology, staying efficient and on-track to deliver top-notch customer service. Upheld quality assurance standards, training staff on procedures to minimize errors and service issues.
Kept team in compliance with regular licensure monitoring, working with senior management to address issues.
Kept over-the-counter medications and other pharmacy-related supplies well-organized and stocked for customers.
Supported pharmacists by measuring, counting and labeling prescriptions. Kept inventory accurate with effective management and regular cycle counts.
Prevented recordkeeping and service errors with accurate data entry, verifying all information and correcting issues immediately.
Reconciled account issues and resolved prescription problems via telephone and at counter. Maintained efficiency by balancing customer needs with pharmacy workload.
Assisted with billing, entering orders with high accuracy and verifying insurance.
Handled prescription orders at counter, in drive-thru line, and via delivery service.
Met customer needs with fast and knowledgeable pharmacy support.
Minimized risk and maintained accuracy through consistent adherence to proper medication-handling techniques and industry best practices.
Certified Immunizer COVID-19 drive they testing


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